BetBeast Casino Privacy Policy

At BetBeast Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform at betbeast.com. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before completing your BetBeast register process or using any of our features.

1. Who We Are

BetBeast Casino is operated by FunGame LLC, registration number 4135 LLC 2025, with our registered address at Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown, St. Vincent and the Grenadines. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (licence ALSI-202508063-FI2). Arbitration matters are handled in Cyprus. When you contact us regarding this policy, you are communicating directly with us as the data controller responsible for your information.

2. Information We Collect

When you interact with our BetBeast platform — whether through betbeast login, completing the betbeast register form, or claiming your betbeast welcome bonus — we may collect the following categories of personal data:

  • Full name, date of birth, and nationality
  • Email address, phone number, and residential address
  • Username, password, and account preferences
  • Copies of identity documents, utility bills, and payment proof submitted during KYC verification
  • Financial information including payment method details, transaction history, deposits, and withdrawals
  • Gaming activity, session data, and betting history
  • Device information, IP address, browser type, and operating system
  • Communication records with our 24/7 support team via live chat or email at support@betbeast.com

3. How We Use Your Information

Here at BetBeast Casino, we process your personal data for several legitimate purposes. The information you provide when you sign up, log in via betbeast login, or interact with our sportsbook and casino is used to:

  • Create and manage your account and verify your identity in compliance with our KYC obligations
  • Process deposits and withdrawals across our 100+ supported payment methods
  • Apply and manage your betbeast bonus, betbeast welcome bonus, betbeast free spins, and other promotional offers
  • Deliver personalised promotions, including betbeast sign up bonus offers and loyalty rewards through our Loyalty Club and VIP Elite Club
  • Monitor gaming behaviour to detect fraud, money laundering, and problem gambling
  • Provide 24/7 customer support and resolve disputes
  • Comply with applicable laws, regulatory obligations, and our licensing conditions
  • Improve our platform performance, game selection, and user experience

4. Legal Basis for Processing

We at BetBeast Casino process your data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil your account agreement with us
  • Legal obligation: Compliance with anti-money laundering (AML), Know Your Customer (KYC), and licensing requirements
  • Legitimate interests: Fraud prevention, platform security, and responsible gambling monitoring
  • Consent: For marketing communications and non-essential cookies, which you may withdraw at any time

5. KYC Verification and Identity Checks

Our Bet Beast Casino requires identity verification before processing withdrawals. We may request government-issued photo ID, proof of payment method, and a utility bill. Documents must be in Latin or Cyrillic script; otherwise, a video verification process applies. Document review may take up to 30 working days from receipt. If we are unable to reach you within two weeks of a pending withdrawal request, your account may be temporarily locked. Please note that all deposits must be wagered at least three times before a withdrawal can be processed.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies at BetBeast Casino to enhance your experience on our platform. These include:

  • Essential cookies: Required for core functionality such as betbeast login sessions and account security
  • Analytical cookies: Help us understand how players navigate our site so we can improve performance
  • Marketing cookies: Used to deliver relevant promotional content, including betbeast bonus code offers and betbeast promo code campaigns
  • Preference cookies: Remember your language, currency, and display settings

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use certain features of our BetBeast Casino platform.

7. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, at Bet Beast we may share your information with trusted partners and service providers under strict confidentiality agreements, including:

  • Payment processors and financial institutions handling your transactions (e.g., Visa, Mastercard, MiFinity, Neteller, Skrill, and crypto networks)
  • Game providers such as Pragmatic Play and BGaming for game delivery and promotional events including Drops & Wins
  • KYC and identity verification service providers
  • Regulatory authorities and law enforcement agencies when required by law
  • Arbitration bodies in Cyprus in connection with dispute resolution

We require all third parties to respect the security of your personal data and to process it only in accordance with our instructions and applicable law.

8. Data Retention

We retain your personal information for as long as your account remains active or as required by law. Please be aware that accounts are considered dormant after 12 months of inactivity, at which point an administrative fee of €10 per month may apply. Following account closure, we may retain certain data for up to seven years to comply with financial regulations, fraud prevention requirements, and our licence conditions under the Anjouan authority.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our BetBeast Casino platform:

  • Right of access: You may request a copy of the personal data we hold about you
  • Right to rectification: You may ask us to correct inaccurate or incomplete information
  • Right to erasure: In certain circumstances, you may request that we delete your personal data
  • Right to restrict processing: You may ask us to limit how we use your data
  • Right to object: You may object to processing based on our legitimate interests
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our support team at support@betbeast.com. We will respond within a reasonable timeframe in accordance with applicable regulations.

10. Security Measures

We are committed to protecting your personal data at Bet Beast Casino through appropriate technical and organisational security measures. These include SSL encryption, secure server infrastructure, access controls, and regular security audits. While we implement robust safeguards, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your betbeast login and to contact us immediately if you suspect any unauthorised access to your account.

11. Responsible Gambling and Data Use

Here at BetBeast, we use certain data — including your gaming history, session frequency, and deposit patterns — specifically to support responsible gambling obligations. This allows us to identify signs of problem gambling and offer appropriate interventions, including self-exclusion options and spending limits. This processing is carried out in the interest of player protection and is a condition of our licence issued by the Anjouan authority.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our BetBeast Casino platform. Your continued use of our services following any changes constitutes your acceptance of the revised policy. We recommend that you check this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data at BetBeast Casino, please do not hesitate to reach out to our dedicated support team:

  • Email: support@betbeast.com
  • Live Chat: Available 24/7 directly on our website at betbeast.com
  • Registered Address: FunGame LLC, Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown, St. Vincent and the Grenadines

We are here to help and will do our best to address your enquiry promptly and transparently.